Direct Debit

direct debit payments https //en wikipedia org/wiki/direct debit allow customers to pay invoices with their bank account currently companies can process direct debits on invoiced using these banking schemes bacs debits (uk) sepa debits (eu) becs debits (australia) autogiro debits (sweden) pad (canada) ach (us) please note, if you are looking for the u s equivalent of direct debit then please take a look at our ach documentation https //docs invoiced com/payments/ach prerequisites you must have an account with gocardless https //docs invoiced com/integrations/gocardless for direct debit payments if you do not have one yet, the setup process will allow you to create a new one setup setting up direct debit payments is a straightforward process from the invoiced dashboard go to settings → payments click setup on the direct debit payment method continue following the instructions to configure gocardless you can see more about the setup process here https //docs invoiced com/integrations/gocardless#setup client workflow paying with direct debit has been made as straightforward as possible for customers when a customer goes to make their first payment they must first accept the direct debit mandate in order to kick off the process your customer will click setup direct debit once the direct debit mandate has been completed then your customer can now use their bank account to pay any invoice from you by returning to the invoice payment page and selecting their bank account as the payment method new direct debit payments will have a pending status direct debit payments generally take 4 5 business days to complete once the transaction succeeds or fails we will update the invoice and send the customer a receipt in the event of a failure we will create an event in the dashboard subsequent payments from the same customer will not require the customer to go complete another mandate autopay direct debit payments work with autopay https //docs invoiced com/payments/autopay when your customer completes a direct debit mandate learn more if you want to learn more about setting up the gocardless integration for direct debit payments then please head over to our gocardless documentation https //docs invoiced com/integrations/gocardless